Terms & Conditions

Welcome to Rivvaaz.com and Rivvaaz.in. The services provided by Rivvaaz.com, Rivvaaz.in and its affiliates are governed by the terms and conditions outlined below. By visiting Rivvaaz.com/ Rivvaaz.in you agree to these terms. Furthermore, using any current or future services from Rivvaaz.com (such as your account or profile) or engaging with any affiliated businesses—whether or not they are linked to our website—means you are also bound by these guidelines. These terms replace any prior agreements or understandings, regardless of discrepancies with other terms from orders or services provided by Rivvaaz.com and Rivvaaz.in. By using our shopping services, you agree to abide by these terms. All displayed products and services on Rivvaaz.com/ Rivvaaz.in are considered an “invitation to offer,” while your order constitutes your “offer,” subject to the terms listed below. Rivvaaz.com and www.rivvaaz.in retains the right to accept or reject your offer.

The website www.rivvaaz.com and “www.rivvaaz.in” is operated by Rivvaaz.

Please read these Terms & Conditions carefully before using Rivvaaz.com and Rivvaaz.in or any affiliated websites. In these Terms & Conditions, “Rivvaaz.com,” “Rivvaaz.in,” “Company,” “we,” “us,” and “our” refer to Rivvaaz, while “you,” “your,” and “user” refer to the end user.

Definitions

• “Agreement” refers to these terms and conditions, including any schedules, appendices, privacy policies, and any amendments made from time to time.
• “Rivvaaz.com””Rivvaaz.in”  or “website” denotes the online shopping platform and related services for purchasing products listed on the site.
• “Vendor” or “seller” refers to any individual or legal entity offering products for sale on Rivvaaz.com or Rivvaaz.in “Product/Products” includes any goods, merchandise, services, or items showcased on Rivvaaz.com along with their descriptions and related information.

Modified Terms

The Company reserves the right to modify or discontinue any of these Terms and Conditions and/or our Privacy Policy at any time without prior notice. Changes may involve the introduction of fees or other policies. All warranties, whether implied or express, exist solely between the vendors and users. We do not endorse the content of any advertisers found on our site.

Sometimes, this website may have links to other websites. These links are there to help you find more information. Just because we link to them doesn’t mean we support those websites. We aren’t responsible for what’s on those linked sites.

You can’t use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws)

You should not send any harmful software like viruses. To use our website, you need to register and create an account to order products or access services. You can delete your account whenever you want, but we might keep a backup of your information as required by law.

You are responsible for keeping your account details and password safe. If someone else uses your account because you didn’t protect it, we won’t be responsible for any issues that arise. Make sure to take steps to keep your password confidential and secure.

If you break any of these rules, your services will be terminated right away.

You can’t link to this website from another site or document unless you get written permission from Rivvaaz first.

When you use this website, any issues that come up will be governed by the laws of India or the relevant regulatory authorities.

Rivvaaz.com is not liable for any damage experienced by users from the use of this site, including loss of revenue or data due to delays, non-deliveries, or service interruptions caused by vendors. This liability disclaimer also covers damages arising from any failures, errors, interruptions, or unauthorized access, regardless of the cause.

Users are solely responsible for their conduct while using the site. The Company may terminate your access if you breach any terms, and we will not be liable for any damages resulting from your use of Rivvaaz.com.

We are not responsible for delays or non-delivery of goods caused by factors beyond our control, such as natural disasters.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern rivvaaz relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

The information on this website is for your general knowledge and can change at any time without notice.

We don’t guarantee that the information is accurate, timely, complete, or suitable for your needs. You understand that there may be mistakes, and we aren’t responsible for any inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law..

Using any information or materials from this website is at your own risk. It’s your responsibility to ensure that any products or services you find here meet your needs.

Prices for our products can change at any time without warning. We can also modify or stop the Service (or any part of it) whenever we want, without notice. We won’t be responsible to you or anyone else for any changes in prices, service updates, or if we stop offering the Service.

The content on this site, including design and graphics, is owned by us or licensed to us. You can’t copy it unless you follow the copyright rules stated here.

Any trademarks on this site that aren’t ours are acknowledged.

Unauthorised use of this website could lead to legal action and may be considered a criminal offence.

This site may have links to other websites for your convenience. We don’t endorse those sites and aren’t responsible for their content.

You can’t link to this website from another site or document without getting written permission from the company first.

Your use of this website and any disputes will be governed by the laws of India or other relevant authorities.

Prohibited Uses

You must not host, display, modify, publish, transmit, store, update, or share any information that:

1. Belongs to someone else and you don’t have permission to use.
2. Is defamatory, obscene, pornographic, or invasive of someone’s privacy; insults or harasses based on gender; is libelous or racially/ethnically objectionable; promotes illegal activities like money laundering or gambling; or incites violence between different groups based on religion or caste.
3. Is harmful to children.
4. Violates any patents, trademarks, copyrights, or other rights.
5. Deceives or misleads someone about the origin of a message or shares false information intentionally.
6. Impersonates someone else.
7. Threatens the unity, integrity, security, or sovereignty of India, or harms relations with other countries, or disrupts public order.
8. Contains viruses or any code designed to harm computer resources.
9. Violates any current laws.

In addition to these prohibitions, you are also not allowed to use the site or its content to:

• Collect or track personal information about others.
• Spam, phish, or scrape information.
• Interfere with or bypass the security features of the Service, other websites, or the internet.

We reserve the right to terminate your access to the Service or any related website if you violate any of these prohibited uses.

Unauthorised use of this website could lead to legal action and may be considered a criminal offence.

Products and Services

Some products or services are only available online through our website. These items may have limited stock and can only be returned or exchanged according to our Return Policy.

We’ve tried to show the colours and images of our products as accurately as possible. However, we can’t guarantee that the colours will look the same on your computer monitor.

We have the right but aren’t required, to limit sales of our products or services to certain people, areas, or regions, but we don’t have to do this. We can choose to do this on a case-by-case basis. We may also limit how many of a product or service you can buy. All product descriptions and prices can change at any time without notice. We can stop selling any product whenever we want. Any offers for products or services on this site are not valid were prohibited by law.

We have the right, but aren’t required, to limit sales of our products or services to specific people, areas, or regions. We can make these decisions on a case-by-case basis. We may also limit how many of a product or service you can buy.

We cannot promise that the quality of any products, services, or information you buy will meet your expectations.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or free of errors. We also can’t promise that the results from using the Service will be accurate or reliable. You understand that we may remove the Service for an indefinite period or cancel it at any time, without notice.

You agree that using the Service, or being unable to use it, is at your own risk. The Service and all products provided through it are offered “as is” and “as available,” without any guarantees, whether express or implied. This includes all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service.

Indemnification

You agree to indemnify, defend and hold us harmless including our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Force Majeure

Notwithstanding any other provision set forth in these Terms, we shall not be liable for any failure or delay in providing access to this website or the Services or any products due to any cause beyond our reasonable control, including, without limitation, any act of war or civil insurrection, national emergencies, acts of God, fire, explosion, vandalism, storm, earthquake, flood, embargo, riot, sabotage, industry-wide strikes, lockouts, work stoppages or other labour difficulties, industry-wide supplier failures, unavailability of materials, governmental acts, network failure, internet shutdown, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

Accuracy of Billing and Account Information

We have the right to refuse any order you place with us. We may limit or cancel the number of items you can buy based on your account, credit card, or shipping and billing addresses.

If we change or cancel an order, we will try to notify you using the email or contact information you provided when placing the order. We also reserve the right to limit or stop orders that seem to be made by dealers, resellers, or distributors, based on our judgment.

Optional Tools

We may give you access to third-party tools that we don’t monitor or control.

You understand that we provide access to these tools “as is” and “as available,” without any guarantees or endorsements. We are not responsible for anything that happens as a result of your use of these optional third-party tools.

Using these tools is completely at your own risk. Make sure you understand and agree to the terms set by the third-party providers.

In the future, we may offer new services or features on the website, including new tools and resources. These will also be subject to these Terms of Service.

Comments, Reviews/Feedback, and Other Submissions

If you send us certain submissions, like contest entries, or if you share creative ideas, suggestions, or other materials (together called “comments” or “reviews/feedback”), you agree that we can use them freely. This means we can edit, copy, publish, distribute, translate, and use your comments or reviews/ feedback in any way we want, at any time, without any restrictions. We are not obligated to keep your comments or reviews confidential, pay you for them, or respond to them.

We will remove any content that we believe is unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise inappropriate, or that violates anyone’s rights or these Terms of Service.

You agree that your comments or reviews won’t violate anyone else’s rights, such as copyright or trademark, and that they won’t contain harmful or illegal material, including viruses. You also agree not to use a fake email address or pretend to be someone else when you send comments or reviews. You are responsible for the comments or reviews/feedback you make and their accuracy. We are not responsible for any comments or reviews/ feedback made by you or others.

Personal Information

Your submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Policy, please click here

Errors, Inaccuracies, and Omissions

Sometimes, there may be information on our site or in the Service that has typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We have the right to correct these errors and update information or cancel orders if we find any inaccuracies, without prior notice (even after you’ve placed an order).

We are not obligated to update or clarify any information on the Service or related websites, including pricing, unless the law requires us to do so. Just because there’s a date indicating when the information was last updated doesn’t mean all information has been changed or updated.

Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Reviews and Public Communication

Our company may monitor, edit, or disclose user content as necessary for maintenance or to comply with legal obligations.

Contact Information

Questions about the Terms of Service should be sent to us at care@rivvaaz.com.

Copyright Infringement

We recommend conducting your own research before engaging with third-party sites. You waive any claims against us regarding third-party sites.

Copyright

Content on Rivvaaz.com and Rivvaaz.in is protected by copyright and may not be used without permission.

Trademarks

All trademarks and logos displayed on Rivvaaz.com and Rivvaaz.in are the property of the Company or third parties. Users are prohibited from using these marks without written permission.

Data Protection

We may send you offers and product information. Please refer to our Privacy Policy for more details.

Entire Agreement

These Terms constitute the entire agreement between the parties and supersede all prior agreements. We recommend periodically reviewing these Terms and our Privacy Policy. Continued use of Rivvaaz.com or Rivvaaz.in implies acceptance of any changes made.

Electronic Communication

By visiting our website or contacting us, you consent to receive electronic communications from us, which fulfil any legal writing requirements.

License and Site Access

You are granted a limited license to access and use Rivvaaz.com for personal purposes. Unauthorized use will terminate this license.

Warranty Disclaimers

Our Company is not responsible for errors or interruptions in service and disclaims all implied warranties.

Disclaimer Regarding Third-Party Websites

We are not liable for the content of third-party sites linked to Rivvaaz.com. Users waive claims related to such sites or advertisements.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party

Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mohali, Punjab.

Dispute Resolution

Any disputes regarding Rivvaaz.com will be governed by Indian law, with exclusive jurisdiction in Punjab.

Contact Information

For questions regarding these Terms & Conditions, please reach out to us at care@rivvaaz.com.

Grievance Redressal

Any complaints or concerns with regards to the use or content of this site or breach of these Terms of should be immediately informed to the designated Grievance Officer under the Consumer Protection Act 2019 as below:

Name: Nishu Mittal

Email: care@rivvaaz.com

Designation: Customer relationship officer

NODAL OFFICER

Name: Meetali Khanna

Email: Meetali@rivvaaz.com

Designation: HR